Our goal is for you to be 100% satisfied with your purchase(s) from Fox Tales. If for any reason you are not satisfied we would be happy to do an exchange or return for you.
When will my order ship?
Shipping times may vary due to availability of merchandise and the shipping option chosen during checkout. Please allow up to 5 business days for order processing and verification.
Where do you ship?
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
What is your return policy?
Even exchanges or returns are accepted on any unworn garments in the event of quality issues, sizing, or if you simply are not satisfied with your purchase. If you have any questions or concerns regarding sizing, please contact us directly prior to ordering.
Refunds can take 7+ business days to complete pending when the package is received and how long it take your bank to process the refund request.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Can I contact you directly with any questions?
Yes, please contact firstname.lastname@example.org with any questions or click the "Contact" tab.